Legally, you can default new joiners straight into salary exchange, without needing to postpone them. That means that when you enrol them into their pension scheme, you can set them straight up in salary exchange.
If you do this, you will need to make sure you:
Inform them of the pension arrangement before they join. You should do this by including salary exchange in their contract of employment. You may wish to add some additional information to their staff handbook or welcome pack. Please get in touch with Maji for sample text to use for these purposes.
Set them up with their Maji account when they join, so they have the chance to opt out of salary exchange if desired.
If you normally postpone your employees, you can add them to salary exchange when you enrol them into the pension scheme up to three months after they join you. They can opt out of salary exchange during this postponement period, but you will need to set them to being in the pension scheme before they are officially enrolled in order to give them this opportunity through Maji.
You can also let them know that they can contact us through the chat feature if they have any questions or concerns about the arrangement.
If you would like to set up more involved 1:1 calls with your new joiners, we’d be happy to offer this service for a small additional fee. Please let us know if this is of interest to you.